(SOLVED) when do we want to use active listening in nursing
When do we want to use active listening in nursing . please explain
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Active listening is a communication skill that involves paying attention to what the other person is saying, showing that you understand and value their perspective, and responding appropriately. In nursing, active listening is an essential skill because it helps to establish trust and build rapport with patients, improve communication, and enhance the overall quality of care.
Here are some examples of when active listening is necessary in nursing:
- Patient assessments: When conducting a patient assessment, nurses need to actively listen to the patient's history, symptoms, and concerns to gather information accurately. Active listening allows nurses to identify potential health issues and develop a suitable care plan.
- Providing emotional support: Patients often require emotional support during their hospital stay, especially when they are anxious, stressed, or in pain. Active listening enables nurses to understand patients' emotional needs, provide comfort, and show empathy.
- Patient education: Nurses need to educate patients about their health condition, medications, and treatment plans. Active listening allows nurses to identify patients' knowledge gaps, address their questions and concerns, and ensure that they understand the information provided.